Choosing a model
Two models look equivalent and I cannot tell them apart.
- Selection FAQ
The eight questions that decide an order.
- Collections
The catalogue sliced by protocol and by rating.
Support
Answers, organised by the question rather than by the menu
Everything below is already published elsewhere on this site. The difference is the entry point: each group starts from a question a buyer is holding, and routes to the page that answers it.
Start from your question
Naming and ordering codes
The name on my paperwork is not the name on the site.
- XPR, XiR, DGP and DP
Why a name is not an ordering code.
- DP1400 and its regional counterparts
A worked example of the naming relationship.
Bands, licensing and admission
Which band may I legally use, and what does import require?
- UHF 403-470 or 403-527
The band split, and why the licence decides it.
- VHF or UHF for your site
What the site condition changes.
Energy items
Which battery fits this model, and can it fly?
- Batteries and energy
How energy items are catalogued, and why the category carries no model list.
Programming and channel plans
Do the radios arrive ready to use?
- Selection FAQ
Programming, the cable and software entitlement, and delivering units pre-programmed.
- Fleet sizing and channel planning
How a channel plan is built from access groups.
Condition and provenance
How do I know a unit is new rather than refurbished?
- New versus refurbished
What to photograph and keep before payment.
- Trade status statement
What this operation is, and what it does not claim.
Transport, customs and duties
Who clears the shipment, and who pays the duty?
- Lithium battery transport
Why bulk energy items default to sea or road.
Tenders and documentation
The programme asks for documentation with the quotation.
- P25 radios
What this catalogue records about P25, and what it does not.
How an order runs
Five steps, in the order they happen. No timings appear here because no lead-time or response-time figure is published on this site — each is confirmed on the quotation for the order you ask about.
- Enquiry — Send the brief: identifier or requirement, band, destination country, quantity, condition and any documentation the order must carry.
- Quotation — The configuration is stated per line — including the condition of each line, which is never mixed silently across a quotation.
- Proforma invoice — The PI confirms the configuration. There is no online ordering and no payment on this site, by design: this supply is configured per order.
- Preparation — Programming where it is in scope, and the documentation pack where the order needs one. Both are separate line items rather than assumed inclusions.
- Delivery — Under the Incoterms named on the quotation. Import clearance and duties follow from that term rather than from a default.
Downloads
Product catalogue (PDF)
Every recorded identifier with its photograph, series, protocols, frequency band, channel capacity and ingress protection, and the source position of every value — 112 entries laid out by family. Where the source document records no value the entry prints “Source not confirmed — request verification” rather than leaving the cell blank.
Model comparison worksheet (CSV)
Every recorded identifier with its series, protocols, frequency band, channel capacity and ingress protection — 112 rows, generated from the catalogue at build time. Empty cells are values the source document does not confirm, and they are exported empty rather than filled in.
No email address is required and nothing is gated. Both files are built from the same catalogue the pages read, so they carry the same values and the same empty cells. The worksheet is rebuilt on every deploy; the catalogue is rebuilt by hand when the catalogue changes, and the edition date it was built from is printed on its cover.
What this site does not publish yet
Listed rather than left to be inferred. Each item below is a commitment rather than a fact, and each is confirmed on a quotation instead of published as a blanket figure.
- Prices. No price is published anywhere on this site; every figure is quoted per configuration.
- A minimum order quantity figure. It is confirmed on the quotation for the configuration you ask about.
- Lead-time figures. Quoted per order rather than published as a blanket number.
- Warranty terms. Confirmed on the quotation, not asserted as a site-wide policy.
- A telephone line. The messaging handle and mailbox in the header are the published channels.
- A response-time or service-level figure. Treat an enquiry as unanswered until a named person replies.
- Certification numbers. None are published that this operation cannot evidence on request.
How parameters are published
Every parameter row carries a source position. A row shows either a reachable source with its verification date, or an explicit pending state. A value is never published without one of the two.
Source not confirmed — request verificationIf the answer is not on this site
Ask it in an enquiry. Questions that recur get published here with their source, and a parameter that the catalogue does not confirm stays marked as unconfirmed rather than being filled in.
Enquiry
Send the configuration, not just the model name
Band, destination and quantity decide whether a quotation is usable in one round or three. Compose the brief and it carries all three.