Selection
Questions that change the order
These are the decisions buyers actually stall on. Where the honest answer is "it depends on your regulator or your forwarder", that is the answer given.
Model names sold in different regions are a naming relationship, not a substitution, so the decision is driven by the market you will operate in rather than by performance. What matters is the ordering code for your destination: firmware, band split and regulatory marking follow the regional build. Publish your destination country and band requirement in the enquiry and we will confirm the code that matches.
Choose the band your licence covers, then buy the hardware to match. In most markets the regulator grants specific frequencies and requires type-approved equipment; ordering a band that your licence does not cover creates equipment you cannot lawfully use. Band availability is recorded per ordering code, not per model name.
Check the serial number against the manufacturer record, compare the battery and accessory part numbers against the build sheet, and inspect the housing for refinishing. Ask for photographs of the actual serial plate before payment, and keep them — the plate, not the listing, is the evidence. We publish condition per batch in the quotation rather than defaulting every line to new.
Only with the transport documentation completed for the specific battery and packing configuration, and many carriers refuse loose lithium cells entirely. Expect a sea or road default for bulk energy items. The transport position is confirmed per shipment, and this site does not present a blanket answer as if it were one.
Yes. Channel plan, contacts and any encryption keys are programmed per fleet, and the programming cable or software entitlement is a separate item. If you want the units delivered programmed, send the channel plan with the order; otherwise expect to program on arrival.
Because those values are not yet recorded against a source. A published parameter is a number somebody will plan a purchase order around, so an unverified value is worse than a visibly empty one. Every empty row is queued for verification and will publish with its source and verification date.
Often yes. This catalogue reflects the identifiers currently recorded by the operation. Send the exact model identifier or ordering code and we will confirm availability, condition and lead time before you commit.
Enquiry, then quotation, then a proforma invoice. There is no online ordering or payment on this site, by design: two-way radio supply is configured per order, so the quotation carries the configuration and the PI confirms it.
Response commitment
Response-time figures are not published until the operator confirms its service level. Treat any enquiry as unanswered until a named person replies.
Enquiry
Send the configuration, not just the model name
Band, destination and quantity decide whether a quotation is usable in one round or three. Compose the brief and it carries all three.